The new and improved repair service
Mi Aftercare is Willmott Dixon's next generation defect management and issue logging application. designed to streamline and simplify the process from start to finish.
With the use of its dedicated mobile app it provides the power to log, track and close defects right in the palm of your hand with all essential information just one click away.
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How it works/Aftercare at a glance
Log an issue
Simply provide key information as to the nature of the issue being reported, this can be done via the comprehensive web based system or directly from your mobile phone via the Mi Aftercare app.
Set your availability
Validate the access times already held on the system for our approved partners to attend and resolve the issue or provide specific attendance information on a per issue basis.
Track the progress
Monitor the process from confirmation of attendance date, resolution of the defect to the final close out.
From start to finish everyone works together seemlessly
Download the Mi Aftercare app
Download the Mi Aftercare app on Android or iOS;
- Granting the ability for customers to quickly and easily log defects and monitor the pathway to repair.
- Enabling supply chain partners to easily keep track of works assigned, defect status or manage the close out process from the palm of your hand.
